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PROGRAM OPERATIONS DIRECTOR



Save the Children

Child Safeguarding Statement for Adverts


Save the Children is committed to ensuring that all our personnel and programmes are absolutely safe for children.

We  undertake rigorous procedures to ensure that only people suitable to  work with children are allowed to join our organisation and all  candidates will be therefore be subject to this scrutiny.


CS positioning statement:

We  need to keep children safe so our selection process, which includes  rigorous background checks, reflects our commitment to the protection of  children from abuse.

 

PROGRAM OPERATIONS DIRECTOR

TEAM/PROGRAMME: China Senior Management Team

LOCATION: Beijing, with significant travel to field (at least 40% of time)

GRADE:   1

POST TYPE: Open

 

Child Safeguarding:

Level 3 - the responsibilities of the post may require the post holder to have regular contact with or access to children or young people

 

ROLE PURPOSE: As  a member of the Senior Management Team, the Program Operations Director  shares in the overall responsibility for the direction and coordination  of the Country Office programme. The POD in his/her capacity is  responsible for implementation, effective management and co-ordination  of all programming in Provincial Offices in China with all programme  thematic areas in Education, Health, Protection, CRG, emergency  preparedness and response (including DRR) for the Country Office in  China.  

 

SCOPE OF ROLE:

Reports to: COO

Dimensions: Save  the Children works in 12 provinces in China with a 110 current staff  and current expenditure of approximately $10 million this year

Staff directly reporting to this post: Area Managers (4), National Supply Chain Senior Officer, Child Protection Manager, Emergency and DRR Officer.

 

KEY AREAS OF ACCOUNTABILITY:

As a member of the Senior Management Team, contribute to:

-        Leadership of the China Programme Office

-        Support  the development of an organisational culture that reflects our dual  mandate values, promotes accountability and high performance, encourages  a team culture of learning, creativity and innovation, and frees up our  people to deliver outstanding results for children

-        Help  design and implement a coherent organizational structure that is  consistent with agency practices and appropriate to program needs

-        Help  establish, maintain, and improve active and regular working  relationships with:  government authorities, donors, partner agencies  including major institutional donors, and local and international NGOs

-        Provide  the leadership to implement the Country Strategic Plan under the  guidance of the COO, support the implementation and follow up of CO KPI  Improvement plan, Audit recommendations and other general CO Risk  management plans.

-        Provide  leadership and management support to field teams in establishing,  developing and maintaining strong relationships with relevant national  and local authorities, to support maintaining our license to operate and  our ability to deliver programs in accordance with legal requirements  and our strategic ambitions

-        Play  a central and key role, through internal collaboration and coordination  particularly with field teams, in the organization meeting its legal  requirements in line with the INGO Law, including but not limited to  annual planning, annual reporting, inspections, etc.

-        Ensure  that the required support is provided promptly, at scale and in line  with the rules and principles during emergencies, working closely with  the Regional Office

 

Overseeing and Managing Programme Implementation

-        Responsible  for overall coordination of programme implementation and delegated  responsibility for field delivery, in particular looking to ensure that  appropriate processes are in place to ensure consistent and high quality  programme delivery

-        In  close coordination with the Director Programme Development &  Quality, Finance Director and Donor Relations and Awards Management  Director, ensure that all programmes progress in accordance with grant  agreements, are completed within time and on budget.

-        Serve as overall budget holder for most programming; manage and support budget holders for individual projects and awards

-        With  the support of Finance, HR and Supply Chain oversee all sub-offices and  ensure all relevant SCI processes and procedures are in place with the  support of the various heads of departments.

-        In  collaboration with the Area Managers and SMT, define and implement an  effective, efficient and sustainable operating model, including defining  and developing the role of Save the Children and its partners.

-        Ensure that cross synergies exist among various programmes.

-        Ensure operational inputs are provided and reflected as necessary/relevant in proposal design

-        Ensure  programmes are implemented in ways responsive to the communities, and  children in line with Save the Children principles, values and strategic  plan and following Save the Children compliance procedures.

-        Ensure preparation of quarterly, half-yearly and annual progress reports, programme reports, and donor reports.

 

Budget Management

-        Ensure expenditure is authorized in accordance with the budget authorization procedures within the scheme of delegation (SoD)

-        Monitor for significant variances between budget and actual expenditure for Programs

-        Ensure appropriate action is taken for budget under/overutilization identified working closely with Award team

-        Ensure  that budget holders under direct report prepare reports on financial  performance of their award as required either by donors or other,  internal demands.

-        Ensure  to get prior approval from the Member (and/or donor) for incurring  costs on any individual budget line which are more than budget line  flexibility as per Fund Summary and review with Awards Unit for  variations 10% above the costs budgeted for that line item.

 

Supply Chain

-        Build  a high performing supply chain team, capable of gearing up to provide a  humanitarian response when necessary ensuring that the programme  secures value for money at all times and that SCI procedures and  processes are followed to the letter.

-        Manage  the CO Supply Chain department ensuring that all CO Supply Chain  activities (fleet, assets, transport, supply chain, base setup etc.) are  coordinated

-        Ensure  procurement processes are effectively implemented in line with SCI  procedures and that documentation is complete and easily accessible

-        Work  closely with the procurement team in negotiating the best deals with  suppliers and ensure all team members are aware of the potential for  fraud and of the implications if fraud is discovered.

-        Ensure proper documentation and recording of the fixed assets and inventory of the organisation

 

Safety and Security

-        Ensure that all safety and security minimum operating standards are met by the CO

-        Work  with the Field Office Safety and Security Focal Points to ensure  implementation of CO safety and security guidelines and ensure periodic  security assessment are carried out at the National and Field Office  level and reports submitted to the COO on time.

 

Representation and Networking

-        In  collaboration with the PDQ team as well as field teams, proactively  seek and maintain, active and regular working relationships with  government authorities, donors and partner agencies, key collaborating  domestic and international NGOs and UN actors.

-        Interacts  regularly with the international donor and NGO community to ensure  awareness of SC programmes and to collect up to date information about  the plans and programmes of other actors.

 

Emergency Response Management

-        With  the national emergency lead, responsible for strengthening the China CO  organisational readiness to respond to emergencies in line with global  SCI emergency goal and benchmarks

-        Responsible  for ensuring that the CO designs, updates and implements a full set of  emergency preparedness actions , as defined in MOS – drawing on SC  Member input and resources

-        Responsible  for mounting appropriate and  timely responses at scale to all  emergencies consistent with established benchmarks, plans and  organizational policies, and in close cooperation with incoming surge  teams

-        Oversee  that all CO staff across departments and field offices are familiar  with, adhere to and implement the procedures and processes detailed in  the Rules and Principles for emergency response

-        Assist in fund raising efforts for emergency preparedness and response, and disaster risk reduction.

 

Supervise and manage programme staff

-        Ensure  appropriate staffing at all levels of the programme department (Work  with Senior Management Team to recruit, manage and motivate team)

-        Ensure appropriate diversity within the programme team.

-        Ensure that programme staff have clearly defined objectives and understand their responsibilities.

-        Incorporate  staff development strategies and Performance Management Systems into  team building process. Establish result based system and follow up

-        Ensure availability of appropriate professional development opportunities for programme staff

-        Encourage a team culture of learning, creativity and innovation.

 

Partner Management

-        Ensure  that every partnership is designed and managed to further the  achievement of Save the Children's global strategy and strengthens local  and national capacity to deliver for children

-        Analyse  potential partners using documented selection methods and ensure that  all partners comply with Save the Children and donor requirements and  regulations

-        Ensure  that the China Programme Office engages in mutual assessment, feedback  and learning with partners and assist partners to engage in  knowledge  building and advocacy

 

SKILLS AND BEHAVIOURS (our Values in Practice)

Accountability:

-        Holds  self accountable for making decisions, managing resources efficiently,  achieving and role modelling Save the Children values

-        Holds  the team and partners accountable to deliver on their responsibilities -  giving them the freedom to deliver in the best way they see fit,  providing the necessary development to improve performance and applying  appropriate consequences when results are not achieved

Ambition:

-        Sets  ambitious and challenging goals for themselves (and their team), takes  responsibility for their own personal development and encourages others  to do the same

-        Widely shares their personal vision for Save the Children, engages and motivates others

-        Future orientated, thinks strategically.

Collaboration:

-        Builds and maintains effective relationships, with their team, colleagues, members and external partners and supporters

-        Values diversity, sees it as a source of competitive strength

-        Approachable, good listener, easy to talk to

Creativity:

-        Develops and encourages new and innovative solutions

-        Willing to take disciplined risks

Integrity:

Honest, encourages openness and transparency

 

QUALIFICATIONS AND EXPERIENCE

-        Recommended  minimum of 5 years management experience in a corporate or an NGO  environment, including significant field operations experience running  both emergency and development programs

-        Master’s degree in development or other social sciences 

-        Robust  experience of NGO emergency program cycle management, and with  experience of working within a complex and matrix organisation structure

-        Substantial  experience and knowledge of effective financial and budgetary control  and securing and managing grants from major institutional donors

-        Solid  project management skills related to organisational development  projects and international, cross-functional teams with a proven history  of delivering results

-        Ability to analyse information, evaluate options and to think and plan strategically

-        An   in-depth understanding of national and international development issues  in particular in relation to children’s education, health and  protection

-        Previous experience of managing and developing a team and the ability to lead, motivate and develop others

-        Excellent interpersonal, communication and presentation skills

-        Fluency in written and spoken English and Chinese

-        Ability and willingness to change work practices and hours, and work with incoming teams in the event of major emergencies

-        Commitment to and understanding of Save the Children’s aims, values and principles including rights-based approaches


If you are interested in this position, please read the Child Safeguarding  first, fill in the Application Form and send it back to beijingoffice.china@savethechildren.org before 22 November 2019.